If you would like to commission a bespoke toy, please use our contact form and provide us with as much information as possible, including any sketches, artwork, child’s drawings, dimensions, etc.  

We’d also like to know your preferences regarding your toys preferred materials, special requirements, and additional features such as embroidered signings, movable limbs, etc.  

Once you have submitted your contact form, we will email you to discuss the project in more detail, from which we’ll be able to provide costs and time scales. 

With great accuracy. We’ll first create a prototype of the commissioned toy, and any changes or modifications you may have can be discussed and agreed upon. We will only complete the final toy when you are satisfied with the prototype. 

You can choose any size for your commissioned toy, the most popular size is between 20-50cm. We don’t recommend toys smaller than 20cm, and we have no upper limit, within reason of course! 

Sure, we always work closely with our customers to ensure complete satisfaction. You’ll first see the prototype, but we can provide stage updates during its construction, allowing further modifications and enhancements to be discussed. 

Yes, we use our own designs for all our standard toys, and we are willing to work with you to design something totally exclusive. 

On average, we need at least 3 weeks to create a bespoke toy, however this can sometimes be longer if special or individual fabrics and materials are required. 
We do currently have quite a long waiting list – please use our contact form to get in touch for further information. 

There is no minimum order quantity for our bespoke soft toys, corporate toys or mascots, it can often vary between 1 to 100 toys. 

All the toys we make to order are different, so costs will vary depending on design, size, materials, features, and special requirements. We’ll provide exact costs following the initial contact form. 

A 50% non-refundable deposit is required to start constructing the prototype, with the remaining 50% due on completion of the toy. 

All our invoicing and payments are through PayPal, so all their many banking services are accepted. A direct bank transfer is also acceptable. 

All our toys are made to a high standard and any construction defects will be rectified, however, to keep your toy as long-lasting as possible please read the following points: 

• Keep the toy away from fire and pets. 
• Keep the toy away from children under 3 years old.  
• Do not wash the toy in washing machines. 

All toys come with a 1-year warranty, excluding courier costs and damage caused by misuse.