We repair and restore all types of textile dolls and soft toys, new and vintage, plus antique Teddy Bears. Common repairs cover surface cleaning, complete or top-up stuffing, joint replacement, seam repairs, eyes and nose replacement, and full re-covering. Please note we don’t repair electrical and mechanical toys.

We accept returns if the toy is in its original, full brand packaging and in perfect, undamaged condition. Your satisfaction is important to us, so please ensure the toy meets these requirements for a smooth return process.

Once you place your order on our website, we’ll prepare it for shipping the very next day. While we can’t guarantee exact delivery times, rest assured we do everything possible to get your package to you quickly and efficiently. We hope this answers your question! 

We currently only accept card payment online and can offer various ways for you to pay for your order, including MasterCard, Visa, Maestro, Visa Electron and Visa Delta. Please ensure that the billing address entered on your order matches the address the payment card is registered to.